Fairmont Banff Springs

ex. The Fairmont Banff Springs

405 Spray Avenue, Banff, AB, Canada, T1L 1J4show map
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SuperbBased on  136 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Canada

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The comfortable 5-star Fairmont Banff Springs Hotel provides en-suite rooms with a spectacular view of the valley. Offering accommodation in the 9-story building, the hotel combines contemporary architecture and modern facilities.

The property is about 1250 meters away from Banff Park Museum. A 20-minute walk to the center of Banff.

A museum, a castle and historic sites are set within walking distance.


The hotel offers 768 rooms. They are fitted with an in-room safe, a mini bar, climate control, high-speed internet and television. Guests will admire views across Sulphur Mountain and Spring Mountains from the rooms. They also comprise en suite bathrooms appointed with a shower, a hairdryer and a spa bathtub.

Eat & Drink

A comprehensive buffet breakfast is served in the dining room. Fine authentic specialties are proposed at the exclusive restaurant. The hotel’s relaxing Samurai Sushi bar welcomes guests for hot and cold drinks. The bar Samurai Sushi Bar and Restaurant is about 50 meters away.

A full breakfast is served and charges are applicable. 


The property offers a business center, a meeting room and a slide projector for business needs.


A variety of treatments includes Turkish steam bath, facials and massage. A gym, stationary bicycles and yoga classes are among the on-site facilities.


High-speed internet access is available in the entire hotel at CAD 14.65 per day.

Guest Parking

Public parking is possible on site (reservation might be needed) at CAD 25 per day.

Year renovated:   2012.  Number of floors:   9.  Number of rooms:   768.

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CAD 14.65 per day


CAD 25 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet



Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Saltwater pool

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Mountain biking
  • Horseback riding
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Aerobics


  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Ski equipment rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter


  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Special diet menus


  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying


  • Cots
  • High chairs
  • Babysitting/Child services
  • Video games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Saltwater pool
  • Indoor heated swimming pool
  • Sun loungers
  • Umbrellas
  • Sun terrace
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Courtyard view
  • Mountain view

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds


  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries


  • Mini-fridge


  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
PetsPets are allowed on request.
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Rooms and availability

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  • Nearby
  • Restaurants
  • City landmarks
Banff Upper Hot SpringsBanff Upper Hot Springs2300 ft
The Banff CentreThe Banff Centre2000 ft
Fairmont Banff Springs Bowling CentreFairmont Banff Springs Bowling Centre400 ft
Banff Springs Bowling CtrBanff Springs Bowling Ctr400 ft
Canada Cave and Basin HistoricalCanada Cave and Basin Historical400 ft
Willow Stream Spa at The Fairmont Banff SpringsWillow Stream Spa at The Fairmont Banff Springs400 ft
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Bow Valley GrillBow Valley Grill200 ft405 Spray Avenue
Rundle LoungeRundle Lounge200 ft405 Spray Avenue
Castello RistoranteCastello Ristorante200 ft405 Spray Ave
Samurai Sushi Bar and RestaurantSamurai Sushi Bar and Restaurant200 ft405 Spray Avenue
Banffshire Club, TheBanffshire Club, The500 ft405 Spray Ave
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Holiday on HorsebackHoliday on Horseback4300 ft
Banff Sulphur Mountain GondolaBanff Sulphur Mountain Gondola1.1 mi
Banff GondolaBanff Gondola1.1 mi
Banff International Research StationBanff International Research Station4300 ft
Douglas Fir Resort Waterslides & PoolsDouglas Fir Resort Waterslides & Pools1.4 mi
North AmericanNorth American3.0 mi
Banff Park MuseumBanff Park Museum4000 ft
Whyte Museum-Canadian RockiesWhyte Museum-Canadian Rockies4300 ft
Ski Banff at Mount NorquaySki Banff at Mount Norquay1.9 mi
Banff AvenueBanff Avenue5000 ftBanff Avenue
Cave and Basin National Historic SiteCave and Basin National Historic Site1.3 mi311 Cave Ave west of downtown Banff
Sunshine VillageSunshine Village9.6 mi Banff National Park, Alberta T0L 0C0Canada
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Getting around
Fairmont Hot Springs (YCZ)59.2 mi
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SuperbBased on  136  reviews

Rating by category:

  • 10.0

    Everything! I felt pampered from the moment I entered the property.

  • 10.0

    I liked the location and scenery of the Hotel. The staff was very polite throughout my stay. The gym, pools, and other amenities were excellent.

    There was nothing not to like about the hotel in my opinion.

  • 7.4
    Very good

    The President's Club floor - lounge, food, rooms, etc were awesome.

    We ended up with two separate reservations for this hotel (our doing). Thus two separate rooms. Our first night was in the Stanley Thompson wing. I would not recommend staying in this part of the hotel. However, when we moved to the President's Club floor it was like a completely different hotel.

  • 3.8
    Guest rating

    Rundle Burger was good.

    The rooms are very run down at the Thompson side. Creepy elevators. Power went out and they did not compensate us or give us any discount. We couldn't shower and slept in a cold room. We had to drive out to get food. The phones and internet were out for our rooms also. When we went to the front lobby, they seemed to have some power for the main building.

  • 9.2

    Indoor and outdoor pool was great plus the view....

  • 6.2

    High tea was excellent as was location of property. Staff courteous and helpful.

    I had requested a twin room as I was there with my Mum. This did not happen. The gentleman assisting our check in said he could 'upgrade' us to a bigger room to put in a pull out bed. I was extremely disappointed with the room and bed. The room was small and I was given what amounted to a camp bed. I paid almost $600 for the room (including the $60 'upgrade'). For this price and the reputation of the Hotel, I expect a certain amount of luxury which was not present. I could spend the same amount of money for a five star hotel in Las Vegas!

  • 9.2

    Excellent Staff, Amazing location!!!!

    For the hefty price of almost $700.00 a night the room should be perfect. Some of the furniture was chipped and the ceiling in the shower was falling down!!! A hamburger cost $25.00.

  • 10.0

    Outstanding property great restaurants

  • 10.0

    Everything was excellent

    My vacaction was to short

  • 10.0

    The house service (especially the housekeeper) is wonderful. She will organize your shoes and all personal care bottles

    It kept me waiting for 15 mins when i checked in at 6pm (i have already informed them we would arrive at 5)

  • 7.8

    I liked the valet parking and the very friendly staff. Also the view out our window was spectacular!

    The tonic water in my G&T was flat! The overall food quality was not high. The fish at the sushi restaurant could have been fresher. The red wine available at the happy hour on the Gold Floor was nasty and expensive.

  • 10.0

    The room we had 646 overlooked Sulphur mountain which was snowy at the time so looked great. The Castle Pantry is excellent value for money. The pools area is all included and well worth a swim as are the Yoga classes.

    I did ask for a newspaper in the morning that never arrived but other than that, it was all a uniformly excellent stay.

  • 9.6

    My grown daughter and I really loved the room and the history of the hotel. We were appreciative of the professionalism of the staff.

    As I have discussed with Spa representatives, the cost of the spa was prohibitive, however I was provided with 2 courtesy passes to the spa for future visits. Thank you for that.

  • 9.6

    Room was very small. Had top floor with amazing views. But the slanted walls made room even smaller. Nice large bathroom.

    Could have been bigger room. Bed was all that really fit in the room. And it was an upgraded room that we paid an upgrade fee at check in.

  • 8.8

    Bed was very comfortable. Value a little over priced. We were in a small room on second floor to start and it was not worth the price being charged for it. That said, the staff were outstanding! They had learned of a medical issue we had that sent us to a hopital in Calgary the first night we had checked in. They responded by upgrading us to a larger (more comfortable) room for our second/final night to make up for our lost time at the hotel. They did not need to do this for us and we were incredibly grateful. Every single staff member we encountered, along with the wonderful history and location of the hotel made our stay unforgettable.

    Everything onsite was very highly priced. We understand we were at a Fairmont and a very unique location, but pricing on most things (especially room service items) were ridiculously high.

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SuperbBased on  136 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Canada

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
PetsPets are allowed on request.
+ More- Less
+ More- Less
Getting around
Fairmont Hot Springs (YCZ)59.2 mi
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Check rooms and rates
exclusive online offers!
Select date
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Rooms and Guests